DELIVERY INSTRUCTIONS  

1.       Please provide your contacts details including your email address and tape these details on the bottom of the console including a brief summary of the PS2 fault

2.       Please ensure you bubble wrap the console at least 2cm thick and place the item in a cardboard postage box and mark the package as Fragile. Please also include your address details on the packaged item.

3.        We do not require any power cords, AV plugs or the controllers and have special testing equipment to check all the connection points. Power cords are only required if you have a power related fault.

4.       Please allow for 7 to 10 business days on turnaround time for the postage and PS2 service time when using the Australia Post service. The turnaround time may take longer depending on the extent of the fault and any additional parts required to be ordered from our suppliers.

AUSTRALIA POST CHARGES

Products are shipped once the payment is cleared. For Direct Deposit it may take up to two working days to clear your funds. For Credit Cards the delay is one day. We use Australia Post Overnight Express or Similar Express Courier. You will receive goods next day in area after your payment been confirmed.

The rate is base on weight:

0.01kg to 0.50kg -------- $10.00;

0.51kg to 3.00kg -------- $15.00;

You can contact us if you require insurance or other shipping arrangements.

For overseas customer please contact us on a quote on your shipping and handling charges.

DELIVERY OPTIONS TO OUR WORKSHOP

1.      Using the Australia postage service 

Please ensure the console is bubble wrapped, boxed and fragile placed on the packaged item.

Australia Wide postage usually costs around $8.00 to $15.00, depending on the weight.

Please deliver to:     Andrew Karnauchow
                 Director Online Electronics
                 1 Alyan Place St Helens Park
                 NSW Australia 2560

2. Hand delivery to our store in Campbelltown (address as shown above)

Please advise if you wish for us to service the fault and the method of delivery. Thank you for visiting our website and hope we can be assistance to your requirements.

RETURNS

All items returned to Online Electronics relating to repair or exchange and the return of unwanted items must be made according the following procedure and using a RMA or return merchandise authorization number.

You can contact us to apply for a RMA number. A RMA number is valid for 14 days only and may not be used at a later date.

All RMA deliveries need to contain a proof of purchase such as an invoice.

For warranty repair please include a description of the malfunction. We don't accept any physical damaged goods for warranty.

The delivery to us must be complete with cables all manuals and be in the original packaging.

Functioning but unwanted item returns may attract a restocking fee of up to 30 percent. The cost of shipping is at the charge of the customer in this case.

We are here to help you on all your problems you are having with your PS2

Why buy a new console when you can have your current console serviced.